PRIVACY POLICY

Last Updated: [Jan 2025]

Thank you for visiting SparkQuest (“the Company,” “we,” “us,” or “our”). We respect your privacy and want to protect your personal information. This Privacy Policy explains how SparkQuest (ABN: 19 677 592 451) collects, uses, and safeguards your information when you use our website, services, or otherwise interact with us.

1. Scope of This Policy

This Privacy Policy applies to any personal information we handle, whether it’s collected online through our website or through direct communication with you. By using our website or services, you agree to the terms described in this Privacy Policy.

2. Information We Collect

  1. Personal Information: For example, name, email address, phone number, or other contact details provided when you submit an inquiry, sign up for a newsletter, or request a consultation.
  2. Technical Information: This may include IP address, browser type, operating system, and browsing behavior on our website. We use cookies and similar technologies to collect this information.

3. How We Collect Your Information

  • Directly From You: When you fill out forms, send us emails, or otherwise provide information to us.
  • Automatically: Via cookies, analytics tools, and server logs when you navigate through our website.
  • Third Parties: On occasion, we may receive information from service providers or platforms that help us operate our business.

4. How We Use Your Information

  1. Service Delivery: To provide and maintain our consulting services.
  2. Communication: To respond to inquiries, send newsletters, and provide service updates.
  3. Website Improvements: To analyze how users interact with our website and improve functionality.
  4. Compliance: To meet legal and regulatory obligations.

5. Sharing and Disclosure

We do not sell your personal information. However, we may share information with:

  • Service Providers: Companies that help us operate our website or provide our services (e.g., web hosting, email marketing, analytics).
  • Legal or Regulatory Entities: If required by law, regulation, or legal process.

6. Data Retention and Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. We retain your personal information only as long as necessary for the purposes set out in this policy or as required by law.

7. Cookies and Tracking Technologies

We use cookies and similar tools to enhance user experience and gather analytics data. You may set your browser to refuse cookies; however, some parts of our website may not function properly without them.

8. Your Choices and Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal information we hold.
  • Correction: Ask us to correct any inaccuracies in your personal data.
  • Withdrawal of Consent: Where we rely on consent, you may withdraw your consent at any time.

To exercise these rights, please contact us as described below.

9. Links to Third-Party Sites

Our website may contain links to external sites that are not operated by SparkQuest. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their practices.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page, and the “Last Updated” date at the top indicates when changes were made.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

SparkQuest (ABN: 19 677 592 451)
Email: info@sparkquest.com

We are committed to working with you to address any concerns about your privacy.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.